Loading...

 

Our Privacy Policy

Note: You must be 18 years old or older to register as a customer of T.G.L Organic.

Thank you for visiting and shopping at our online store. Because we value the privacy of our browsers and customers, we follow the practices described below in our information gathering and dissemination activities. We reserve the right to modify this policy at any time, so please check back periodically to view our latest privacy practices.

Identifying Information:

At certain point on our online store, we may/will ask you to submit identifying information voluntarily. Such information may be your (or your company's) name, street address, phone number, e-mail address, or any other information, which when used by itself or with other data, might identify you or your company. T.G.L Organic will not otherwise illegally extract identifying information from you at this or at any of our Online Stores. The information you provide and/or volunteer from surveys, polls, reviews, and/or site registration will only be used by our customer service department to support and further help us enhance the quality of our services to you, our valued customers. This support may include, but not limited to, sending you discount coupons, Newsletters, Special Sales, e-mail announcements, online surveys, and other forms of legal communications. To this extent, postal addresses may only be used for the information for which our customers provided us their address and, telephone numbers may only be used to contact our customers with information regarding their online orders and shipping quotes. To conduct the above-mentioned communications with our members, customers, and prospects, we may employ the services of external contracting organizations (e.g., telephonic polling firms to administer member satisfaction surveys). To the extent that identifying information is disclosed to our contractors, it will always be subject to non-disclosure and proprietary information agreements. We will not otherwise disclose your identifying information. We do not make our member or customer lists available to third parties, except as required by law. We do not and will not sell, copy, forward, or in any other way redistribute any identifying information about our customers. However, as required by law, we may disclose identifying information in response to a subpoena or court order, pursuant to requests by government agencies and at our discretion in the course of litigation involving our company.

Cookies:

A "cookie" is a small text file that is stored (by your browser) onto your computer's hard drive. T.G.L Organic may use cookies to identify you as a previous visitor and to allow our systems to remember your shopping cart, and other shopping information, as you browse our site. By allowing our systems to set a cookie on your computer, you will not have to log in a password more than once per visit, thereby saving you time while on our Site. We do not store any Personal Information (except your e-mail address) or financial information about you using cookies. Most Web browsers automatically accept cookies. If you disable this feature on your browser, you may still use our site, but certain aspects of your shopping experience and site features may be affected or be un-available. We also use IP addresses to analyze trends, administer the Site, track users' movements, and gather broad demographic information for anonymous and aggregate use.


Non-Identifying information:

We may inadvertently collect non-identifying information from your computer when you visit or shop in our online store, through the use of "un-forced cookies" or other monitoring techniques. This information does not identify any individual nor extract personal information. Non-identifying information collected may include: the kind of web browser you used, the domain from which you connected to the Internet, the date and time you accessed the site, your computer's operating system, and the address of the website from which you connected to our website. In addition, we may develop aggregate data regarding visitors to this website. This data does not contain identifiers, but rather measures overall website usage and performance. We may use non-identifying or aggregate data for a variety of purposes, such as monitoring the performance of our services and website. Non-identifying or aggregate data may also be disclosed as required by law.

Opting Out:

As required by law, you have the right and the ability to "opt-out" from receiving communication from us. During your registration for a user account on either our "For Member Only" or Public Website, you may choose not to receive occasional e-mail announcements that we believe to be of interest to our customers. In addition, all such email announcements offer an "unsubscribe" option for those who no longer desire to receive them. You may change your email announcement designation at any time by clicking on the "Change Your Profile" option, in the left menu. We will comply with these requests as quickly as we can, but you may still receive some communications before the request is fully processed.

Updating Personal Information:

We provide our registered customers with an easy way to edit, update, and/or make changes to personally identifiable information from the site's database if such user's personally identifiable information has changed or no longer exist. This can be done easily from the site by logging into the store and make those changes and/or updates from the "My Account" page link, or by e-mailing the store administrator. Customer that request their profile updated by contacting the site administrator may experience a delay in the update due to information back-ups. Note that it may be impossible to delete a customer's record without retaining some residual information.

Credit Card Information:

If your preferred payment choice for all your purchases on our online store is a Credit Card, using the secure credit card payment facility and gateway available at this site, you may be required to provide your credit card details, your name, a shipping address and your e-mail address. These details are required so that we can ship your order to you. Furthermore, as an added security measure, our gateway provider run a series of anti-fraud reference checks on the information provided. All transactional data is stored on a secure site hosted by the payment processing gateway provider. They employ industry standard 128-bit Secure Socket Layer (SSL) encryption and security technology. SSL is cryptography technology that uses special codes (public and private keys) to encrypt credit card details and personal details sent over the Internet. SSL encryption turns these details into an unintelligible string of characters and symbols and makes it virtually impossible to decipher. In addition, if a message is somehow tampered with, SSL technology will detect the tampering and reject the message.

Security:

T.G.L Organic online store resides on a server that uses an advanced encryption technology that is compatible with Netscape (2.0 and above), Internet Explorer (3.0 and above), AOL(3.0 and above). Shopping at www.tglorganic.com is 99.99% safe. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we always use industry-standard, up to, 256-bit Secure Socket Layer (SSL) encryption and security technologies when transferring and receiving consumer data, such as personal, financial and/or order information exchanged with our online store. Unauthorized third parties should not be able to intercept such information during transmission, or access them when archived. Furthermore, our physical facilities have appropriate physical, electronic, and managerial procedures to safeguard, secure and protect against the loss, misuse or alteration of our customer and/or member's information. However, while we have safeguards in place, there is no absolute guarantee of security. In the unlikely event of a breach despite our efforts, we shall not be responsible for the interception or unauthorized access.

T.G.L Organic welcome feedback concerning its Privacy Policy. Please send your comments and questions to the Store Administrator.

Search: